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1-Tom-Plumber
1-Tom-Plumber: Prompt, professional plumbing with real-human service.
5
Plumber
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1-Tom-Plumber: Prompt, professional plumbing with real-human service.
Based in Columbus, OH, 1-Tom-Plumber is praised for prompt, professional plumbing and clear explanations. Clients report late-night phone availability, real-human responses, fair pricing, and friendly, knowledgeable crews. Services highlighted include hydro-jet line cleaning, hot water tank installs, and main shut-off work, with reliable, customer-focused care.
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24/7 rapid response for burst pipes, leaks, clogs, and other urgent issues to restore your water service quickly.
Professional replacement, installation, and maintenance of traditional and tankless water heaters with expert advice.
High-pressure water jetting to clear stubborn blockages and clean pipes efficiently, preventing future clogs.
Diagnosis and repair of damaged or outdated pipes, including upgrades to improve water flow and durability.
Installation of kitchen faucets, bathroom fixtures, and other plumbing fixtures with precision and cleanup included.
Replacement and repair of main water shut-off valves to ensure reliable control and prevent water damage.
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Overall rating
Pamela Noie
Tony & Brindy did a great job installing my new hot water tank. They were personable, professional and worked hard to install the hot water tank. The installation looks great. They made sure to clean up the area and went over all I needed to know once they were done. I would call Tony & Brindy again in a heartbeat.
Sonya Lucas
Absolutely stellar work. The plumber came out yesterday and fixed our lines using the hydro-jet, and the whole experience was top-notch. He was fast, friendly, and incredibly efficient—clearly knew exactly what he was doing and explained things clearly along the way. Bonus points for being so kind to our dog and even bringing her a company-logo ball, which completely made her day. Professional, thorough, and genuinely thoughtful service. Highly recommend!
Dawson Family
We have found our new go-to plumber! 1-Tom-Plumber is one of the best service providers we have ever encountered. Our pipes burst late at night and the next morning Marquez and Brindy were at our house ready to repair and restore our water service. They were prompt, knowledgeable, professional, and such a pleasure to work with. Not only did they replace and upgrade our burst pipes, they installed our new touch kitchen faucet. The price was fantastic for all of the work they completed, and they even gave us a complimentary plunger and a tennis ball for our dog! When we called other providers, an A.I. assistant would answer the phone and run us around in circles. When we called 1-Tom, an actual human answered the phone (even late at night) and set everything up for us - just awesome!! Highly, highly recommended.
Sherri Mixter
Once again, 1-Tom-Plumber came through when I really needed them. During a snow emergency over the weekend, they responded quickly and professionally. Rick called me back exactly when he said he would and had a team member at my home first thing the next morning. The issue was diagnosed quickly and resolved efficiently. I’ve used 1-Tom-Plumber before, and their consistency is what really stands out, excellent customer service, excellent advice to make sure repairs are done right, fair pricing, and an extremely knowledgeable team. I highly recommend them and truly appreciate their great work!
Robert Lorentz
I hired them for the first time maybe 6 Mo ago to replace the main water shut off at my home. They did a great job with a good price. So when my water heater just went out they were my first thought. ( I did get other estimates and did some research ) Installation went fine and after a week of no hot water ( my fault researching ) I had hot water again :) There was a concern I had so called the office and it was handled immediately. With that kind of customer service any future needs I have I will call them again. I highly recommend them. Good price, Nice work, and Great customer service.
