AAA Oakland Rockridge Branch

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michael simmons

via Google

This is the Way to go. AAA can handle everything you need in one place. Registration, Title Transfers, Insurance, Home Security, Roadside Assistance, and Even Your Travel Plans. Their Customer Service with a Smile ☺️😁😁 is on Point. Easy Quick in and out without any of the hassle of going to the DMV. Fast Friendly Service. Kind, Helpful, and Polite Staff. Neat and Clean Office with Plenty of Comfortable Chairs. Totally Worth The Price Of Membership. Gotta Get Memberships For The Whole Family. Great Christmas Present For Family and Friends.

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Rehan Mirza

via Google

Wow, must say working with Natalie and Shantae in member services gave me hope that there’s people out there who can be positive, efficient, informative and effective all at once. I was ready for SOOOOO much more pain walking into this task as a new AAA member. This experience justified the whole annual membership for me. Kudos to the team out here. Thank you.

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MiTcHeLL B HeNdReN

via Google

They were really helpful for me although I couldn't sign up due to the fact I'd lost my wallet and had no way to confirm myself. Which makes plenty of sense, but they tried very hard to get my car registered. Nice store and location....

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Kate Kent

via Google

I went here to get car insurance after purchasing real bad car insurance from Fred Loya. AAA is better that Fred Loya. I do have expectations when I am paying alot for what I am told is real good auto insurance. My first and foremost expectation is when I have a situation that has to do with my auto mobile I need someone I can count on to deal with all the details. I am dealing with a traumatic situation, I need help. Well, AAA fell short in this area. Not only was it hard to get an actual person on the phone in my time of need, It took a lot of time I really didn't have to spare. Not to mention, Trauma! I came out of my apartment to find my car up on bricks and all 4 rims and tires stolen. I did finally get a real nice woman on the phone that helped me to deal with the situation and to transfer me to roadside assistance who told me the car has to have at least 3 working tires for them to pick it up. So I was transferred back to claims only to get lost in their phone service so I called back and got patched through. Then I was told that a tow truck would be by that day to get my poor car which is still sitting out at the curb on bricks with its ass in the air. (You'll see what I mean from the pictures). The point is I can't sleep knowing my poor car is sitting like that and anyone could just walk by and give it a shove. I even tried calling the person I bought my car insurance from who never answers his phone. Very unhappy with AAA. It happened Thursday night, it is now Sunday. I had to take Friday off work. Since the tow truck didn't pick up my car I have to take another day off work in order to give the tow truck driver the keys. I hope they come.

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K I

via Google

We arrived for our 4 pm appointment to do a family title transfer. The service was prompt and professional. Once we completed the transfer, my son asked about their passport photo service. The person we worked with explained it to us and handled that impromptu service with equal professionalism. Their services are a good value. The staff here are welcoming and helpful and the office is conveniently located. We'll definitely be back!