AP
Alder Pest Control
Alder Pest Control: Professional, friendly pest care with clear, attentive service.
3.7
Business
$$
Alder Pest Control: Professional, friendly pest care with clear, attentive service.
Alder Pest Control serves Huntsville from 1791 Sportsman Ln NW, Suite B. Customers praise professional, friendly technicians who explain services in detail and listen to needs. Team members like Mauricio, Chris, Logan, Alan, Hannah, and Casey are noted for courtesy, thoroughness, and clear notes after visits. One review mentions accountability concerns related to a roadway incident.
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Comprehensive treatment plans for homes, targeting common pests like ants, spiders, rodents, and termites.
Customized services for businesses to maintain a pest-free environment and comply with health standards.
Thorough inspections and advanced treatments to protect your property from termite damage.
Seasonal treatments to reduce mosquito and tick populations in your yard for safer outdoor living.
Regular scheduled visits to prevent pest issues before they start, with flexible contract options.
Overall rating
Clint Champion
Verified★☆☆☆☆ — Do NOT sign up unless you're prepared to fight to cancel. I spent six months trying to cancel my account with Alder Pest Control. Six months. Every time a new service date approached, I was told the same thing: "this will be your last service." It never was. They would schedule and complete another service anyway, then when I called to complain, the account manager would tell me it was a mistake and — again — that this would be my last service. This cycle repeated multiple times. The pattern is clear: they will verbally agree to cancel, do nothing on the backend, and keep billing and scheduling until you become so confrontational that they're forced to act. I had to explicitly demand written confirmation of my cancellation because nothing they told me verbally could be trusted. If you're already a customer trying to get out: get everything in writing, demand a cancellation confirmation number or email, and don't stop calling until you have it in hand.
Kaitlynn Numbers
Hannah had stopped by on Friday to introduce herself and she was extremely nice and we had an amazing conversation! Today (Saturday) Casey Holmes came out to do the first treatment on my house. She was also incredibly nice, and even though I wasn’t home at the time she communicated with me and left notes to let me know what was done. I walked around my house when I got back and there wasn’t a spider web in sight. Thank you so much!
Natasha Hollaway
Alan is always very friendly and helpful. He is great with my dogs and all of the neighbors dogs too. Honestly,I only gave a 5 star review because Alan. Otherwise I would’ve given a 2 maybe a 3 because of the price and the contract.
Stephen Youngblood
Update: the owner did file an insurance claim l, but knowing that his driver had to admit fault because he fled the scene even though their witnesses si the claim would be dropped. The driver said he didn’t know there was a wreck even though he crossed the intersection stopped rolled his window looked me in the eye and at the van driver then pulled off, if you didn’t see you caused a wreck why did you stop and look? I wasn’t even trying to get a claim or get financial payments, all I wanted was an apology from the driver and him to be safe because if he did that to me he’ll clip your little kids on bikes. Since that couldn’t happen and personal accountability and honesty aren’t values of this company I’m involving lawyers so the worker in particular understands the severity of lying and fleeing accidents and the company understands an apology and ownership go a long way. If you are in the East Limestone Harvest area I suggest you don’t use this company because their workers are dishonest and will not take accountability. While I was on my motorcycle their technician ran the stop sign on Old Railroad Bed and Orvil Smith and stopped in the road causing traffic to swerve around and blocking my escape path. I had to lay my bike down not to hit the technician and die. The driver crossed the intersection stopped and looked me in the face laying on the ground and then sped off. I contacted the owner, Tanner to try to resolve, he seemed concerned, but then has not responded to me nor my insurance company. I recommend that you do not use their technicians in your neighborhood are a danger. If they will leave a wreck they caused with a person down in the road, if they hit one of your children or pets they will just speed off and not take responsibility. All I wanted was a resolution I didn’t try to get money, I didn’t threaten lawyers or any of that, just wanted accountability and it wasn’t taken.
DGS DGS
Mauricio was very professional, well spoken, polite and did a good job. We will be waiting for him in 30 days for the second application. We hope to have a long relationship with Alder Pest Control.
Emma
Chris stopped by because he was treating my neighbor's place. He explained in detail what was do e and what services Alder could offer. I signed up right away. Logan was my tech, and he was super friendly and easy to talk to. He really took the time to listen to what I needed and made sure everything was done the way I wanted. You can tell he actually cares and takes pride in what he does. He was respectful, thorough, and just made the whole process feel smooth and stress-free. Definitely recommend Alder—and if you can, ask for Logan! Thanks again Logan!
