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Baylor Scott & White Outpatient Therapy - Dallas - Central Expressway
Professional physical therapy with modern equipment and a caring, results-focused approach in Dallas.
4.2
Doctor
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Professional physical therapy with modern equipment and a caring, results-focused approach in Dallas.
Baylor Scott & White Outpatient Therapy in Dallas offers professional physical therapy services in a spacious, modern facility. Reviews highlight experienced therapists like Bryan Bertsch, who provide personalized, pragmatic care for rehabilitation. The center is noted for its professional staff, inviting environment, and effective treatment, though some feedback mentions issues with office communication. It serves patients with a focus on encouraging recovery and achieving better results.
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Personalized one-on-one therapy with licensed physical therapists for injury recovery and rehabilitation.
Specialized programs to aid recovery after surgeries, focusing on regaining strength and mobility.
Therapeutic techniques and exercises to manage and reduce chronic pain conditions.
Targeted treatment for athletes to recover from sports-related injuries and prevent future issues.
Exercises and interventions to improve stability, coordination, and overall movement.
Access to advanced therapy tools and equipment in a spacious, well-maintained facility.
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Overall rating
Yonas Tedela
It is a wonderful place to have a real therapy. It is a true professional therapist with excellent service. The way they treat their patient is fantastic.
Tiffani Kennedy
Exceptionally rude office staff. After making an appointment online for 1.5 weeks out, I was immediately (less than 5 min) called and asked for insurance. I don't carry a purse to work, so I didn't have it readily available. Staff was rude in letting me know my appointment wouldn't be confirmed until providing that information. When I called to provide it, I was greeted with rudeness due to my quiet voice again at work....In addition, my appointment had already been cancelled, BUT WAS STILL AVAILABLE!!!! I had to go around in circles with another rude professional just to be able to provide the information and secure that very same appointment. MOST PEOPLE WHO RECEIVE A REFERRAL FROM A DOCTOR HAVE INSURANCE OR CAN PAY! Everyone has policies and protocols, but the way you communicate that and interact with customers/patients should remain professional and courteous, as you are providing a service someone ultimately has to pay for. I'll let my hip fall off before I pay to treated like I'm ordering a free greasy hamburger from the hood store.
Sandra Johnigan
I was referred to Bryan Bertsch, P.T. by my shoulder specialist at Baylor Scott & White. He is personable, while professional and pragmatic. His approach was exactly what was needed for the specific issue being addressed. I highly recommend Bryan and the center.
Sherrie Finch
I have been other places before for PT but this clinic is by far the best one. No loud hip hop music blasting, professional staff, a spacious, inviting area and very nice modern equipment. As an older patient, I appreciate an older more experienced therapist. I am seeing better results this time and am very encouraged.
Jerrie Rankin
Baylor rehab has provided me with excellent physical therapy services! Bryan and his staff are caring, accommodating, and always cheerful. They encourage me every time I am there, and I know I am doing exceedingly well in my rehabilitation because of this therapy! I wouldn’t go anywhere else! Highly recommend! I’
