
Exceptional plumbing services with a commitment to quality and customer care.
Benjamin Franklin Plumbing, located in Orlando, FL, is dedicated to providing top-tier plumbing services for both residential and commercial needs. With a 5-star rating from satisfied customers, they are renowned for their technical expertise and exceptional customer service. Their team of skilled technicians, like Matthew, Bryan, and Carlos, has earned praise for their professionalism, thoroughness, and respectful approach. From water heater installations to leak assessments, Benjamin Franklin Plumbing is committed to ensuring customer comfort and satisfaction in every job.
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Professional installation, replacement, and repair of water heaters, including tankless and traditional models, with thorough explanations and options.
Advanced diagnostic services to identify and assess plumbing leaks, with detailed recommendations and follow-up repair solutions.
Reliable fixes for faucets, pipes, drains, and other plumbing issues, performed by courteous technicians who respect your home.
Installation and maintenance of water conditioning systems to improve water quality and protect plumbing fixtures.
Prompt response for urgent plumbing problems, available to minimize damage and restore functionality quickly.
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Overall rating
Sarah Simpson
10/10 stars if I could! Jimmie was so professional and thorough! He came to the house to fix one issue and with the options he provided I feel incredibly set up as a homeowner for the future with minimal needs. He was courteous and respectful when I had two dogs who didn’t love having a stranger in the house, but he communicated every single step of his resolution of my issues. Although I hope I don’t have to see him again in the near future, I’d be delighted to knowing all my issues would be taken care of … with a smile and a “yes, ma’am!”
Sandra Edstrom
I had an excellent experience working with Benjamin Franklin on a new water heater and a few other minor plumbing updates. Carlos was my sales guy who was truly kind and explained everything to me. He even followed up the day of service. I had Nick and Dimitrious as my two techs. They were very professional, hard working and respectful of my home. They did a great job installing a new water heater, a few faucets and a few other minor updates. Prices were comparable to other plumbers but they shined in service levels with the quote process and provided excellent customer service throughout installation.
christina B
Carlos Medina came out to our home to complete a leak assessment. He took his time to speak with us explaining everything he found and his recommendations in detail. He was respectful and answered all of our questions. The next day he had a team out here to resolve our problem. The company has been easy to work with.
Nancy Colombo
Matthew R was such an amazing technician/gentleman…. He made the process so smooth and I felt completely comfortable with having him in my home. I just moved to Orlando Florida a few days ago, but quickly found out from my insurance agent that my water heater that worked perfectly fine. Was six months over what it should be in order to be insured. So I had to have a new water heater put in.. It was a little more than I expected Price wise, but I would do it all over again without a doubt… You get what you pay for and that’s what Matthew R provided!! This review is solely based on Matthew, his professionalism will definitely make me call back for any other services that I may need!!
Jo Altvater
Bryan did a beautifull Job uninstalling my old water conditioner and replacing it with the new one. He introduced himself when he got here to my home, and was so nice. He explained to me everything he was going to do and let me know he had to turn the water off for a couple of hrs before he completed the job. I was very pleased with the Job he did. It was neatly done and very professional.