BA
Boston Animal Hospital
Compassionate, professional veterinary care with a welcoming team.
2.8
Business
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Compassionate, professional veterinary care with a welcoming team.
Boston Animal Hospital offers veterinary care at 274 Southampton St, Boston. Reviewers describe a welcoming team and compassionate, professional care with clear explanations, including routine wellness visits and emergency services. Some feedback notes concerns about diagnostic breadth and communication. Overall, the practice receives strong endorsements as a local pet-health resource.
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Comprehensive check-ups and preventive care to keep your pet healthy.
Immediate medical attention for urgent pet health issues and emergencies.
Professional teeth cleaning and oral health assessments to prevent dental diseases.
Essential shots and treatments to protect against common illnesses and parasites.
Advanced testing and imaging for accurate diagnosis and treatment planning.
Coordination with veterinary specialists for complex or advanced medical cases.
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Overall rating
LeeAnn Talarico
The vets here take a very narrow approach to diagnosis and treatment. Instead of troubleshooting with a full differential or considering how symptoms interact across an entire household, visits tend to focus only on the single symptom observed in the exam room that day. When patterns clearly suggest a shared or upstream cause, the process does not expand to assess all relevant data or mechanisms. Treating the symptom in front of them without gathering the larger context leaves cases looping, unresolved, and unexplained. The clinic prioritizes rigid protocol over practical, evidence-based problem solving, and it creates unnecessary stress for both pets and owners. I want to see this practice improve, but I won’t be returning.
Alex Kotlarz
In February, I paid ~ $1,300 to have my dog of over 10 years - Paisley’s teeth cleaned and oral health examined. Afterwards, Dr. Emma Olson informed me that she had her mouth looked great and the only thing worth noting was that only a salivary mucocele in her mouth that they drained and it was expressed to me that it wasn’t anything to be concerned about. Several months later in July, Paisley began to grow a sizable lump on her face and after being sent to a specialist, the last 6 months have included finding out that it was not a salivary mucocele at all - it was cancer - and after unsuccessfully spending thousands of dollars on radiation therapy I am now looking at only having a matter of weeks or months left with my best friend. I’m sure it was only a mistake and there were good intentions from this vet at the time, but if more care and genuine concern was expressed to me - I would have rushed to have her looked at by a specialist right away and could have maybe caught the cancer significantly earlier. Instead I listened to this vet and it became too late, with the cancer spreading throughout her face to become incurable and I will now have to say goodbye earlier than I needed to. You can’t put a price on a vet that obsesses over the health of every animal that comes in - and that’s just not what you will get here based on my own heart breaking experience.
Alex Barrett
We can't say enough wonderful things about Dr. Emma and her staff. They consistently provide the most compassionate and professional care for our beloved Richard. The entire team is welcoming and makes sure Richard feels comfortable during every visit. Dr. Emma is incredibly knowledgeable and takes the time to explain everything clearly. We trust them completely with Richard's health and well-being. Our visits are always a positive experience, and we highly recommend them!
MsChastity85
I’m so over this veterinarian. They make you jump through hoops for medicine my puppy rightfully needs. They don’t inform you when the vet just ups and quits and leaves after his final check up to get his medication. I will be looking for a new vet who has better communication and will not have any delays in my puppies medication. Horrible!!!
Paula Ingle (Paula Le)
Hello! I have been going here since 2019 for Routine wellness visits (vaccine shots!) since I adopted my dog. Whenever I have had emergencies (including but not limited to to my dog swallowing a corn cob, diarrhea, or parasitic purple poo!) they were also there for me too. The staff in the front desk and behind the scenes have been very helpful and responsive!
