
City Way Animal Clinics - Mass Ave: Compassionate veterinary care that eases every visit.
City Way Animal Clinics - Mass Ave in Indianapolis offers compassionate veterinary care with a friendly, accommodating team. Clients praise Dr. Alex Bednar for patience and clear communication, Heidi the vet tech for reassurance, and straightforward pricing. The staff are described as calm during emergencies and routine visits, guiding owners with at-home care and updates to keep pets comfortable.
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Thorough check-ups and diagnostics for pets of all ages, performed with patience and clear communication.
Essential vaccines and wellness plans to keep your pets healthy and protected against common diseases.
Prompt attention for sudden illnesses or injuries, including last-minute appointments for critical issues.
On-site pharmacy providing medications and prescriptions for convenient at-home care.
Expert handling and methods for anxious or 'spicy' pets to ensure a calm and safe visit.
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Overall rating
Imani Reed
Princess has been here twice and she’s still a little new to the building but the team was so nice to her and welcoming our first time and I’m glad we came back !!
Jessica Heslin
I have been taking both of my cats here for a couple of years now. Always have had a great experience! I appreciate them being very straight forward with pricing and communication. My male cat is especially spicy when it comes to the vet and when I’m not able to be with him in the room. But recently when I took him in for a vaccine, Heidi, a vet tech, was very reassuring that they would take great care of him and have method down for him. Turns out he did great! Thank you to the staff over there for taking care of my babies!
Lee Cossel Feagley
A great experience, the vet tech and the nurses were so sweet. I started busting out crying for absolutely no reason on my visit yesterday. Just for the fact that I saw my cat wasn't feeling well and was stressed ( i just felt bad for my cat) and everyone was so sweet to me about it and gave me regular updates during his visit, so I wouldn't freak out more. I was so embarrassed for crying lol, but I appreciate everyone for being so kind about it! Beni feels great today and stopped ignoring me, so I know he's not mad at me for taking him to the vet anymore! PHEWWWWW! THANK YOU CITY WAY- MASS AVE
Julie Smock
Office was able to fit us in a last minute appointment due to issue. The Mass Ave location was very friendly, accommodating & professional. Dr. Alex Bednar was new to us, but we loved him! Dr. Alex was very patient, informative & communicative about my pet’s issue. He also took his time & did not seem rushed at all. Given the anxiety my pet & I had coming into the office, your staff did everything possible to make us comfortable. Thank you!! 🖤 Alf & his Mom
Jaclyn Simmons
A litter of 7-week-old strays I’ve been caring for recently came down with parvo. I brought them to City Way Mass Ave today, and I can honestly say it was the best vet experience I’ve ever had, on what was also one of the hardest days I’ve ever had as a pet parent. 𝗡𝗼𝘁 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁, 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁. The staff was kind and incredibly patient with the chaos of an entire litter. They took the time to walk me through how to handle the at-home care and made it clear they genuinely cared about my animals. I wish I could remember everyone’s names to thank them properly, but I was so stressed out by our situation I can’t remember them 😩. To the three women and the vet who helped us today, you were amazing, and I appreciate you more than I can say. I truly can’t recommend this place enough.