DB
Dallas Bike Works
Your Go-To Spot for Quality Bikes and Exceptional Service
5
Retail Store
$$
Your Go-To Spot for Quality Bikes and Exceptional Service
Dallas Bike Works is a premier bicycle store located in Dallas, TX, known for its excellent customer service and diverse range of bikes and accessories. With a Google rating of 5/5, customers appreciate the friendly, knowledgeable staff who go above and beyond to help with repairs, bike selection, and cycling gear. Whether you're a beginner looking for your first bike or a seasoned cyclist seeking high-performance models, Dallas Bike Works is dedicated to providing a welcoming atmosphere and expert advice that ensures a rewarding cycling experience.
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Offering a wide selection of new bikes, including mountain, road, and hybrid models from trusted brands like Santa Cruz, with expert guidance to find your perfect fit.
Fast, affordable services for flat tires, tune-ups, and complex repairs, with skilled technicians ensuring your bike runs smoothly and safely.
Personalized fittings and adjustments to optimize comfort and performance, tailored to your riding style and body mechanics.
Stocking essential cycling gear, parts, and accessories to enhance your ride, from helmets to components, with expert recommendations.
Friendly advice and education on bike care and products, helping both beginners and experts make informed decisions for their cycling journey.
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Overall rating
Adam Jasienski
Had a great experience buying a new bike at DBW. Stephen was awesome and spent a ton of time with me helping me figure out what I wanted and adjusting the bike. Great team, great vibe, much appreciated!
Garrett Griggs
Service here is top notch. I’m a beginner and Steven has been awesome. He helped me get all the gear I needed and even helped me get all setup before my first ride. Highly recommend!
Zeus Valentine
Called to inquire about a Flat Tire around 3ish, The Customer Service over the phone was nice. had to run some errands and came in 15 minutes before they closed, and the gentleman at the front greeted me kindly. They took my bike to the back, fixed the flat, and they tightened the screws on my front tire (that came off when I got there). The gentleman at the front educated me on a couple things about my bike, and showed me some of their products while I waited, Overall, Chill, Quick, Affordable, and kind service! Will definitely be my spot for any bike troubles I may have in the future.
Justin R (FNG421)
Had an axel stuck on my set of inline skates and I knew of this bike shop and decided to see if they could help. I got quoted $50 to drill out the bolt and told it might take a few days to get to. An hour later I get a text saying it is done and they stayed after close for me to come pick it up. The charge ended up being only $27 and they even sourced the exact replacement online for me so I could order it. Super appreciative of the fast clean work and would definitely bring my bike here for service in the future if i start riding again.
Roger Romero
I have been in the market for a new ride—specifically, a full-suspension bike—for the past 4 to 5 years. I’ve been mountain biking with a cross-country hardtail for nearly 12 years, and in all honestly, some of my fondest memories are on the biking trails or the sights it has taken me to. As my endurance and riding skills improved, I realized I wanted a full-suspension setup to tackle more technical terrain and features with greater control and confidence. The Tallboy 5, specifically the CC X01, caught my eye at the bike shop due to its impressive geometry and use of high-end components, amount of front and rear travel, lightweight CC carbon frame, and, most importantly, price point. These upgrades were huge compared to my previous ride. Additionally, when the bicycle shop owners shared with me about Santa Cruz's lifetime warranty on both the frame and its bearings - it gave me the peace of mind that I needed for a big-ticket item. While some cyclists enjoy the ritual of getting a new bike every year, I anticipate that this will likely be my last new bike purchase. Therefore, it was important for me to find a bike that I could enjoy in most terrains and one that I could service for my lifetime. With all that said, I want to conclude by expressing my gratitude to Dallas Bike Works, Santa Cruz, and everyone involved in these teams who contribute to the sport of cycling - and a special shoutout to Boyd and Stephen. Please continue to provide people with rewarding and life-changing experiences and continue to push the boundaries of the sport.
