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Diamonds Direct Austin
Austin's premier destination for exquisite diamonds and custom jewelry.
4.8
Jewelry Store
$$$
Austin's premier destination for exquisite diamonds and custom jewelry.
Diamonds Direct Austin offers a luxurious shopping experience with a vast selection of high-quality diamonds, engagement rings, and fine jewelry. The knowledgeable and friendly staff, including specialists like Angela, Dom, Peaches Graham, Seth White, Noel, and Leticia, provide personalized service to help customers find or design the perfect piece. From restoration and custom design to wedding bands and diamond selection, the store is dedicated to creating memorable moments with exceptional craftsmanship and care.
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Expert guidance to choose from a curated collection of high-quality diamonds and engagement rings, tailored to your preferences and budget.
Personalized design services to create unique, bespoke pieces, from rings to necklaces, with professional craftsmanship.
Skilled restoration and repair services for heirlooms and damaged jewelry, including polishing and resizing.
Assistance in selecting from a diverse range of wedding bands, ensuring a perfect match for your style and needs.
One-on-one consultations with knowledgeable staff to explore options, learn about diamonds, and make informed decisions.
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Overall rating
Sierra Lee
Amazing staff! Very knowledgable and offered stellar customer service. Thank you!
J W
Great service, knowledgeable staff, no up selling. Great selection. Safe environment too.
K Reviews
Bought wedding bands and engagement ring here. Was told that resizing would be at no cost for life. Even confirmed that prior to buying the wedding band as we all know that finger size can change with changes in weight, pregnancy, age, etc. I was just told it would cost $1000-2000 just to resize it. HOW RIDICULOUS. Too bad I will never be able to wear my wedding band again. Made a mistake to purchase from here.
Kinsey
We had such an amazing experience at Diamonds Direct Austin, all thanks to Seth White! From the very beginning, he was incredibly knowledgeable, patient, and genuinely fun to work with. I came in with a vision for my dream ring that was originally a bit out of our price range, but Seth went above and beyond to help us find a way to make it happen within our budget. He never made us feel pressured and truly cared about helping us get exactly what we wanted. The end result is a stunning custom Tacori ring that I am absolutely in love with. I couldn’t recommend Seth more - he made the entire experience so special and enjoyable. Thank you for helping bring my dream ring to life!
Winnie Marcus
I’ve been a Diamonds Direct customer for years. I recently went in to upgrade to a new wedding set. I had some concerns after my purchase and honestly wasn’t feeling great about the new ring. I went in to get it sized and even though I figured I was stuck with a ring I wasn’t happy with, I told them my issue. Kevin and Seth took amazing care of me! They listened, understood what I was unhappy with, and went above and beyond to make sure to fix the issue until I left with a ring I truly love. Their customer service was outstanding, and they really made things right without any hassle. I recommend shopping at Diamonds Direct — they genuinely care about their customers! 👏🏼
Ana Maria Leonte
Amazing customer service! We found the perfect wedding bands for us and a new eternity ring!! Also had my original eternity ring re-sized! From the first moment we walked in we felt the warmth and dedication of the team! Special “Thank you” to Noel for his patience and dedication and for making the whole process of seamless and very enjoyable!Also wanted to mention Angela for her support and guidance for the re-sizing of my eternity ring!
