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Drain Terrier
Drain Terrier: Honest, knowledgeable plumbing pros delivering reliable, fair-priced service.
4.4
Plumber
$$
Drain Terrier: Honest, knowledgeable plumbing pros delivering reliable, fair-priced service.
Drain Terrier is a Littleton-based plumbing team known for honest, knowledgeable service and professional crews. Customers praise prompt scheduling, clear explanations, and reliable work on projects like main line replacements and water heater installs, with fair pricing and thorough workmanship. One review notes concerns about upfront pricing and whether results are guaranteed, but overall the team is described as polite and dependable.
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Full replacement of sewer or water main lines, including external washouts, with professional installation and inspection compliance.
Installation of new water heaters with options for repair or replacement, ensuring efficient operation and clean work areas.
Clearing blockages and roots from sewer lines using advanced snaking equipment to restore proper flow and prevent backups.
Same-day service for urgent plumbing issues like leaks or clogs, with quick scheduling and thorough diagnostics.
Comprehensive assessments of plumbing systems to identify issues and provide honest recommendations for repairs or upgrades.
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Overall rating
Cora Brown
Our experience with Drain Terrier was excellent!! We got a quote, information on repair vs replace and got replacement same day for reasonable price compared to other quotes and no upselling.
sheppards
My experience with Drain Terrier was amazing. They scheduled us quickly. The technician, Nick, was a great guy. Very friendly, thorough, explaining all the repairs needed and completed the repair in a timely fashion. ( my cats liked him alot too 😺)The prices were very reasonable as well. I'm very thankful that I reached out to them for our repair!! I highly recommend Drain Terrier for any plumbing needs!!
Steven O'Neill
I hired Drain Terrier via Thumbtack for a same‑day main sewer cleanout through an outdoor cleanout. No upfront price was provided; the technician quoted over $500 upon arrival. The first pass was done without a cutting blade and barely helped. I had to request a blade, and the tech mentioned the attachment had broken days earlier—I even helped find a bolt to repair the machine. With a small blade, some roots were cleared, but the line backed up again within 24 hours. A follow‑up was scheduled quickly (the owner was polite), but the same technician came with the same equipment. The second pass may have cleared more roots, yet there’s no indication how long it will hold. When I pointed out the 24‑hour recurrence, the tech responded dismissively and I was told nothing could be guaranteed due to roots. For the price, I expected a more thorough job to clear the roots. While they technically completed the job I hired them for after 2 rounds of snaking the line and the line is flowing for now, this was not a confidence‑building experience. I wouldn’t use them again for any plumbing work.
David Campagna
Tracy and Connor were on time with a call ahead. Really appreciate that. We reviewed options for the new water heater and they were back promptly with the new water heater. Installation was smooth and quick with the new water heater and surrounding area pristine when they were done. They were professional and polite and good with the dogs. Very happy with the experience.
Chaunamac R
I just had Drain Terrier replace my entire main line (65 feet) with two external washouts installed, and they were fantastic. Savannah (the owner) was absolutely wonderful—super honest, super knowledgeable, and the whole crew was just as great. Her dad Tracy and her brothers were all so professional and nice. They got everything done in just a couple of days, and even the city inspector said they did a top-notch job. On top of that, their quality and pricing can’t be beat—you really get the best of both. I highly, highly recommend them for any plumbing work, especially big projects like main line replacements. Thanks again, Savannah and team! 🙂
