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Elegant Reef - Tropical Fish Studio
Elegant Reef - Tropical Fish Studio: A premier destination for tropical fish and aquarium supplies.
3.6
Retail Store
$$
Elegant Reef - Tropical Fish Studio: A premier destination for tropical fish and aquarium supplies.
Elegant Reef - Tropical Fish Studio in San Antonio offers a vast selection of freshwater, saltwater, and brackish species, plus invertebrates, corals, and plants. The shop stocks aquariums, hard goods, and scaping tools, with friendly, knowledgeable staff. Customers praise Nate for outstanding service and weekly new stock.
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Wide selection of fresh, salt, and brackish water fish, invertebrates, corals, and plants, including common and unique specimens.
Inventory of aquariums, hard goods, scaping tools, pumps, and support equipment for all aquatic setups.
Professional maintenance plans to keep tanks clean and healthy, with expert advice on upgrades and care.
Knowledgeable staff providing friendly assistance, troubleshooting, and personalized recommendations for aquatic needs.
High-quality live rock and aquatic plants to enhance tank aesthetics and ecosystem health.
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Overall rating
Ivan
Great place, they have an excellent betta fish setup and tons of other fish. Every tank looks clean and well maintained.
James Dartez
Great small aquarium shop
Mauro Y
Bad customer service. Was completely ignored by workers. Treated like a nuisance. Then my Pygmy Cory’s died in the bag on the way home.
Americo Leija
Excellent customer service, very knowledgeable staff.
Marco Hernandez
Harper Hamilton
If I could give zero stars I would. The customer service is awful, most times you have to wait 20+ mins to have someone even acknowledge that you’re there and come from the back room. When I brought my fish home that night, I noticed that one of the fish that I bought had a weird looking spine like it was deformed. It was a $10 fish so I called the store immediately and asked if I could exchange it. They proceeded to tell me that they have no warranty return or exchanges on their fish. How do you sell a product that you don’t back!?!? It’s a scam is what it is. Less than 24 hours later that fish is dead in a couple of the others I bought from them have ick stops showing up. $100+ is what I spent supporting their business. $100 completely down the drain. I would NOT recommend this place to anyone. Don’t waste your time & money. Theses people shouldn’t even be in business.
