FI
Freeway Insurance
Your trusted partner for affordable and reliable insurance coverage in Austin.
3.4
Insurance
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Your trusted partner for affordable and reliable insurance coverage in Austin.
Freeway Insurance is a local insurance agency in Austin, TX, dedicated to helping individuals and families find comprehensive coverage for vehicles and other needs at competitive rates. With a focus on personalized service, the team works to explain policies clearly and ensure customer satisfaction. While experiences can vary, many clients praise the friendly and knowledgeable agents for their professionalism and attention to detail.
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Comprehensive coverage options for vehicles, including liability, collision, and full protection plans.
Policies to safeguard your home and belongings against damage, theft, and other risks.
Personalized consultations to review existing policies and make adjustments for better coverage or savings.
Support with filing and managing insurance claims to ensure a smooth and efficient process.
Bundling options for auto, home, and other insurance to provide cost-effective solutions.
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Overall rating
Onyx Acheron
Alberto says one thing but then doesn’t mean it. Said I didn’t have to make a payment today, said it would be billed (this is just to change my damn address because apparently you have to pay for that) but then just a couple of minutes later he said I had to pay $50 today. Try not promising your customers something that you can’t actually promise.
Laura Rodriguez
Allexa was the agent I spoke with she is so sweet and beautiful. She helped me find coverage for all my vehicles at a reasonable price. She was friendly and knowledgeable. I will definitely refer friends and family.
Arianna De Los Rios
⭐️⭐️⭐️⭐️⭐️ Excellent Service and Great Coverage! I’ve had a fantastic experience with Allexa! From the start, she has been friendly, helpful, and easy to reach. Setting up my policy was quick and straightforward, and she took the time to explain everything clearly.
Perla Gonzalez
⭐️⭐️⭐️⭐️⭐️ Highly Recommend Alexa I had an amazing experience — everything was done professionally, on time, and with great attention to detail. Communication was clear and friendly throughout the entire process. You can tell she genuinely care about the quality of their work and customer satisfaction. I wouldn’t hesitate to work with her again or refer her to others. Truly top-notch service!
Daniel Hernandez
I reached out to these guys multiple times. They said they would help me with a quote and just ignored me for the rest of the week. Always have a hard time getting in touch with them and them being reliable. It's hit and miss with them either. I get a good rep and they're on it or they just leave you hanging. I've been with them for many years and still don't have a dedicated rep. Very frustrated with this office. I emailed Gabriel multiple times and he said he would help me put together a quote and then doesn't respond. Very frustrated. Going to call a different local office.
