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Gene Rogers Optical
Expert eyewear solutions with a personal touch in Austin.
4.8
Retail Store
$$
Expert eyewear solutions with a personal touch in Austin.
Gene Rogers Optical is a trusted eyewear store in Austin, offering a diverse selection of frames, including vintage and Asian-fitting options, at affordable prices. The team provides expert optical services, from fittings and repairs to lens prescriptions, with a focus on personalized customer care. Known for their helpful and thoughtful approach, they ensure every client finds the perfect glasses to suit their style and needs.
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Browse a wide variety of frames, including vintage and Asian-fitting styles, with expert advice to find the perfect match for your face shape and preferences.
High-quality lens crafting and installation for your frames, ensuring accurate prescriptions and optimal vision correction.
Quick and reliable repairs for glasses, including screw replacements, frame adjustments, and minor fixes, often at no charge for simple issues.
Personalized consultations to help you choose eyewear that suits your style and needs, with honest recommendations from experienced staff.
Assistance with eyewear for students and community members, including free repairs and fittings to support those in need.
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Overall rating
Amy Nixon
Super helpful, knowledgeable, friendly, and honest folks. There’s a reason Gene has been in business so long. They fixed the bridge hardware of my glasses for free while I got to peruse their extensive selection. I love that they carry frames with personality - I will definitely be back to buy some frames. Important note: They don’t take insurance, so it’s all out of pocket.
David
The absolute best. Amazing customer service. Above and beyond would definitely recommend
Kathy Lindauer
Jennifer Hur
The sweetest people ever. They fixed my glasses (had a missing screw) and even did a fitting all at no charge. They are so helpful & thoughtful! Would totally recommend checking out this place for new frames - they have a large option for various face types (Asian fitting frames too)!
Jack & Elizabeth Jacobson
I was amazed at the number of good reviews for this business. I had a very bad experience there and would never go back or recommend this business to anyone. I spent over $1000 with them on the lenses for 3 pair of frames, but only 1 pair is correct enough to be used, and those lenses were put in the wrong frame. I returned to my ophthalmologist to be sure of the prescription and then returned to Gene Rogers Optical to share with them what I had learned. I was not well treated. There was little interest in setting things right. My previous opticians for 20 years were wonderful, very skillful and practiced quality customer service, but unfortunately closed their Austin area store. A hard lesson learned.
Karen Denton
Friendly customer service backed up by a lot of knowledge. Excellent choice of frames. Very glad I found it!
