ID
Integrated Dermatology Of Tidewater
Comprehensive skin care with personalized treatment plans in Norfolk.
3.4
Doctor
$$$
Comprehensive skin care with personalized treatment plans in Norfolk.
Integrated Dermatology Of Tidewater is a dermatology practice located at 885 Kempsville Rd in Norfolk, VA, offering medical skin care services. Reviews highlight knowledgeable and thorough care from providers like Dr. Julie Johnson, with many patients praising the professional yet approachable staff. The practice focuses on personalized treatment plans to address various skin concerns, aiming to help patients regain confidence in their skin. While most feedback is positive regarding clinical expertise and welcoming interactions, some reviews note challenges with phone service and appointment booking. The team is dedicated to providing dermatological care in a supportive environment.
No photos available
Diagnosis and treatment of skin conditions such as acne, eczema, psoriasis, and rashes.
Comprehensive exams and biopsies for early detection and management of skin cancer.
Services including Botox, fillers, and laser treatments to enhance skin appearance.
Customized care strategies tailored to individual patient needs and goals.
Assistance with verifying and processing insurance claims for accessible care.
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Overall rating
Ann Lee
I recently called the Kempsville Road office as a potential patient of Dr. Schreider. My experience with the receptionist, Mary Ann, was very disappointing. There was no greeting, and her tone was flat, disengaged, and seemed annoyed. When I asked about the doctor and the procedure methods, she said she had "no clue what they do back there" and did not seem interested in helping. She took my basic information and asked about my insurance. I explained I have very good insurance, which she confirmed they accept, but when I said I didn’t have my insurance number with me, she told me to call back once I had it. I was looking forward to learning more about Dr. Schreider, who seems to have good reviews, but because of this interaction, I asked her to delete my information and will be looking into another practice. As someone with over a decade in healthcare, I know how important first impressions and welcoming customer service are, especially since patients often come to doctors in vulnerable moments. This experience was unwelcoming and not reflective of the care I would expect.
Andrew Connor
Poor Customer Service & Difficult Booking New Appt (ON HOLD FOR 45 MIN) -- When I called to book a new appointment. A woman answered in a rather unwelcoming tone. I asked if she could confirm that my specific insurance plan was accepted. She took my information and put me on hold..... FOR 45+ MINUTES. I hung up and called back. A different woman answered the phone and I calmly explained her what just happened and if she could help me. Her initial response was, "well that wasn't me." I wasn't asking for an apology but I wasn't expecting her to get defensive haha. Will 100% be finding another dermatologist that accepts Sentara.
Christin Hensley
Everyone at this office is so kind and amazing! The front desk and MAs were helpful and welcoming, and Julie Johnson was fantastic. She is thorough, knowledgeable, and easy to talk to. Highly recommend!
laphiffany williams
I love the office staff, they’re very welcoming and always willing to help. Dr.Julie is the best, hands down! She is very knowledgeable and informative. Her personalized treatment plans work, she is professional but still down to earth and easy to talk to. I would highly recommend this office. Thank you all for all you do.
Nik
I have been seeing Julie. She is absolutely amazing and so kind. She is thorough and listens. The staff that I have interacted with at the front desk and the nursing staff have been absolutely great. I highly recommend the team Because they are helping me get my confidence back with my skin, but they are also super kind.
