
Expert eyewear and caring, professional service at LensCrafters inside Macy's.
LensCrafters at Macy's in San Francisco (170 O'Farrell St, Floor 4) earns 5-star reviews for professional, caring service. Customers praise Leslie for repairs and friendly help, Angelo for thoughtful guidance, and a patient team member who calmly assists clients. The store offers eye exams, contact lenses, and quick glasses repairs in a welcoming setting.
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Professional assistance in selecting and fitting prescription eyeglasses with a wide range of frames.
Comprehensive contact lens fittings, orders, and prescriptions handled by knowledgeable staff.
Quick and expert repairs, lens replacements, and frame adjustments, often at no charge for minor fixes.
Prompt and thorough eye examinations conducted on-site to ensure accurate prescriptions.
Professional cleaning and adjustment services to keep your eyewear in perfect condition.
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Overall rating
chopchopchannel
Michael took excellent care of me. I am so grateful & will definitely come back for glasses soon. :)
Brad Nott
I was visiting from out of town and my Ray-Ban aviators were damaged. An employee at this store kindly examined, straightened, adjusted, and cleaned my glasses in minutes. I was blown away with the kind and courteous service. I will definitely visit this store again in the future.
Yuriy Krasilnikov
Absolutely useless man wearing meta glasses who doesn’t know their assortment and after asking “are you looking smth particular?” couldn’t recognise Oakley and told “We don’t have this brand”
Helen Johnson
I had a great experience at this location. Picking out frames can usually feel a bit overwhelming, but the staff here made it surprisingly easy and stress-free.
Luke Johnson
Had a good experience getting my glasses here. The process was smooth and easy.
Kristen Macken
Fantatic setvice with Lens Crafters, Leslie is a star!