Living Well Dallas

A

Ade Gutiérrez

via Google

I highly recommend Dr. Andrew. He always takes the time to clearly explain my lab results and helps me understand what I truly need and what I don’t, in a very honest way. He is very knowledgeable and genuinely cares about his patients. I’m very happy with the care I receive.

A

Amy McCain

via Google

I love Living Well Dallas and Lauren changed my life by helping me get my hormones regulated. Before Lauren I was on HRT but I was still experiencing so many symptoms of menopause. Lauren did all the right tests and asked all the right questions to get my hormones correctly dosed and regulated. I highly recommend Lauren for any health need and especially those needs that stump many other practitioners.

S

Sadie Roosth

via Google

I have had over 4 appointments with this office, all of which i had been on time for. My most recent appointment was set to a duration of 90min, which I did not notice because all previous appointments were 60min. As soon as I joined i expressed i could only do 60min as i was taking this apt virtually while at my work. 30 minutes into the appointment fire alarms start going off at my office, so i was unable to complete the rest of my visit, my provider could hear the alarms going off, i couldn’t find a quiet place to finish the apt. I expressed the need to reschedule but i was still charged a total of $350 (which is over an hour all because i hopped back on to the virtual appointment to let her know i did not have time to finish the appointment today). She also insinuated i did not respect her time or care to be present for the appointment. It felt condescending. I was clearly flustered by the unprompted fire alarms and instead of giving me grace and allowing any flexibility i was charged for 70min when i only was on the appointment for ~30 minutes. I understand the need to make money but you should value repeat customers and give grace when situations they cant control happen. I will not be returning as I feel they do not care about the customer, its just about money. Just like traditional western dr offices. I feel defeated and disappointed by how i was treated in this situation. And slightly scammed to be honest. Wont be visiting again. And if she’s going to be that nitpicky about the amount of minutes she bills to the patient, she should remove the four minutes that she was late to the appointment.

C

Cristy Brannan

via Google

Dr Shipe and PA Kimmie Pruessner are amazing and are very knowledgeable in functional medicine options, along with traditional medicine options. Their support staff and systems are such a relief when you need to communicate any concerns. It’s one of the best organized medical offices we have encountered, and that gives such a calming peace of mind, when supporting struggling childeren.

A

Adrienne LaCava

via Google

There’s a vibe of teamwork here that I find comforting. I wish the doc took my insurance but in the end, progress is what matters.