NC
NYC Chiropractic Solutions
Clear communication, expert chiropractic care, and patient-centered service.
4.2
Chiropractor
$$$
Clear communication, expert chiropractic care, and patient-centered service.
NYC Chiropractic Solutions delivers chiropractic care and wellness services at 18 E 41st St #403, New York. Patients praise Dr. Marshella Thomas for attentive, explanation-rich treatment and safe, effective adjustments. The team is welcoming, with on-point pre-appointment communications, warm check-ins, and proactive follow-ups. The office is clean and organized, though one review notes insurance billing issues.
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Manual spinal and joint adjustments to relieve pain and improve alignment.
Comprehensive assessments with patient education on health and recovery strategies.
Targeted treatments for back, neck, and joint pain to enhance mobility.
Personalized care plans integrating chiropractic with overall wellness practices.
Assistance with verifying insurance coverage and transparent billing processes.
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Overall rating
Zak Azari
I was told by the office staff that my insurance was accepted before my appointment, only to be billed later because they claimed it was inactive. I provided multiple cards and specifically asked them to confirm coverage before being seen—they said it was fine. Poor communication and lack of accountability. Would not recommend based on this experience.
D K (Styxx)
Everything about my experience was amazing! Pre-appointment communications was on-point! The coordinator reached out to me after I submitted my request for an appointment online - same day - and secured me an appointment the same day and communicated every step clearly and checked my insurance eligibility an was very transparent and answered all my questions. Checking-In: Greeted warmly at check-in and gave me the run down of what to expect for today’s appointment - she is an example of how every clinic’s front staff should be (first and last impression - amazing). Treatment by Dr. Marshella Thomas - THE BEST! She is very dialed in - her consultation and assessment was paired with in-depth patient education that made me feel 100% secured with my treatment because her #1 priority above all else was my safety with treatment. She explained and talked through every step of the way before and during treatment. Was very clear with post-treatment and best practices. They followed up with email and reminders. The best experience all together!
Christopher Chang
I visited New York temporarily on holiday last month and suffered lower back pain. Because I was traveling to Orlando the next day (and was afraid there would be no chiropractor to assist in Orlando) I contacted a few clinics (and found Dr. Marshella Thomas after checking other patient reviews). Everything the prior reviews say are accurate. Dr. Marshella was so patient and took the time to analyze my situation, assist to alleviate the pain and provided excellent education and even reassured me that my home chiropractor is likely doing a good job. She had the patience and treated me like a long time patient even while knowing that I was in town for a short time and may not be returning. Clinic was also clean and easy to find as a first time visitor. Highly recommended!
Shawaza Majeed
Dr. Thomas and Brian are an amazing team! Dr. Thomas is an incredible chiropractor—she listens, explains everything clearly, and her adjustments have greatly improved my mobility. Brian, is knowledgeable and truly cares about his patients' recovery. Their expertise and dedication make a real difference. I highly recommend them!
Oakley Peterson
I can’t say enough great things about Dr. Marshella Thomas and the team at NYC Chiropractor Solutions! From the moment I walked in, I felt welcomed and cared for. Dr. Thomas takes the time to listen to my concerns, thoroughly explains treatments, and always ensures I’m comfortable with each adjustment. Her expertise and attention to detail have made a significant difference in my overall well-being. Since starting treatment, I’ve noticed a huge improvement in my pain levels, mobility, and overall health. The office is clean, well-organized, and runs efficiently, making every visit smooth and stress-free. I truly appreciate the personalized care and holistic approach to wellness. If you’re looking for a knowledgeable and compassionate chiropractor, I highly recommend Dr. Marshella Thomas at NYC Chiropractor Solutions—she is truly the best in the field!
