PU
Paws Up Boutique
Paws Up Boutique: Gentle, attentive grooming pets love.
4.5
Business
$$
Paws Up Boutique: Gentle, attentive grooming pets love.
Paws Up Boutique in Honolulu offers professional pet grooming with a caring touch. Customers praise friendly, attentive staff, especially Chris and Chelsea, for a welcoming, punctual experience. Services include baths, blow dries, brushing, teeth and ear care, glands, and ear/paw trims in about 1.5 hours, with dogs like Gigi and Paloma enjoying spa-like treatments. This boutique is a trusted grooming choice.
No photos available
Includes bath, blow dry, brush, teeth cleaning, ear cleaning, gland expression, and trim for a complete makeover.
Expert styling for all breeds, including Doodles, Westies, and dachshunds, tailored to your preferences.
Gentle introduction to grooming for young pets, ensuring a positive and comfortable experience.
Luxury add-ons like paw and ear trims to pamper your pet and enhance their well-being.
Professional cleaning and maintenance to promote dental health and prevent infections.
Claim Paws Up Boutique to update business info, respond to reviews, and access analytics.
Overall rating
Joshua Picard-de la Paz
Megan Boswell
They are so good with my nervous girl and always do such a great job making her not only super clean but smell awesome for literal weeks. I drive like an hour to come here and it's definitely worth it!
Sadie Sapphire
Appalling customer service. Chris was unbelievably rude. His attitude was shocking, and the way he spoke to me was truly cruel, insulting, unprofessional and a completely unacceptable way to treat a customer and fellow human being. I would never trust him to be kind to my dog.
Anne McComas
Paws-up-Boutique is the best. My dog. Gigi, likes to be groomed by Chris and she really likes the spa treatment. Convenient location, punctual, caring and the grooming is perfect.
Tracie V
I took my 6 month old Westie puppy in for her first grooming and Chris was amazing! Her haircut was exactly what I was hoping for, if not better! So adorable! Staff is so nice & very welcoming. My puppy loved Chris as soon as she met him. Definitely a 5 star boutique!!
Jo S
While I don’t typically write reviews—especially negative ones—I believe that certain standards must be upheld in the relationship between a customer and a service provider. I cannot fault the actual grooming service at Paws Up Boutique—my Portuguese Water Dog looked great after both visits. However, customer experience is about more than just grooming quality; clear communication and transparency are equally important. When I scheduled a bath and haircut, I expected that any additional costs would be discussed before they were applied. Instead, I was charged without prior notification. I reached out via email twice, hoping to address the issue professionally, but both messages were completely ignored. Failing to respond to a client’s inquiries is both disappointing and unprofessional. A great service provider should prioritize communication and ensure customers feel valued—not disregarded. Until Paws Up Boutique improves its transparency and responsiveness, I cannot recommend them.
