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PetSmart
Your one-stop shop for all pet needs and expert care!
4.8
Retail Store
$$
Your one-stop shop for all pet needs and expert care!
PetSmart in San Jose offers a welcoming environment and exceptional service for all pet owners. With a Google rating of 4.8, the store is known for its knowledgeable staff, particularly Joel, who ensures customers find exactly what they need while maintaining a clean and organized space. Whether you're looking for pet supplies or grooming, PetSmart is dedicated to providing helpful recommendations and a delightful shopping experience. Regular discounts and a rewards program make it a favorite among local pet lovers.
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Wide selection of high-quality food, toys, and essentials for dogs, cats, fish, guinea pigs, and other pets.
Professional grooming including flea dips, baths, and haircuts to keep your pets clean and healthy.
Offers live animals like fish and jumping spiders, with information on adoption programs for pets in need.
Sign up for discounts and rewards to save on purchases and access exclusive offers.
Knowledgeable staff provide personalized recommendations and care tips based on your pet's specific needs.
Claim PetSmart to update business info, respond to reviews, and access analytics.
Overall rating
Glenn Cassel
Took my Sheltie in for a flea dip and grooming. The young lady who took care of him wanted to keep him! All of the store employees were courteous and very helpful.
carmella giuliodibari
Everytime I come in to store #1418 I most often have the privilege of meeting Joel, one of the store managers. He is truly one of the nicest and most helpful mangers I have ever met. Joel keeps the store exceptionally clean and very well organized. If you can't find something, he immediately steps in to help and makes sure you get exactly what you need. What really stands out to me is his knowledge of pets. He takes the time to listen, ask questions, and offer thoughtful recommendations based on what is best for our pets. Thank you Joel for being such a good manager. It always brings me back to the store because of you.
Jediah Molina
Sydney and her team were great today! She made sure I knew of their discounts and rewards. This location is always welcoming and we’ve been coming here for the past 2 years now for cat and guinea pig necessities.
Joshua Lolarga
As I was checking out, Joel, one of the associates at this establishment, went above and beyond with his customer service. He told me about the rewards program which I’ve now signed up for and is a great conversationalist. He’s genuine at heart and very helpful. Kudos to Joel for going above and beyond!
Glenn Carbullido
I got the monster fish food, the price showed at $11.99, but after check out it came to a little over $16. I went back, took a picture and brought it back up to the front with the price marked as advertised and got a refund for the difference. Kinda sucks that I even had to do that, as I wonder what other items they over price from their system versus what's on the shelf and no one knows about. Its totally shady. The clerk was very nice though and made it right. I also noticed that they had jumping spiders which seemed kinda cool. I might come back just for that if my wife let's me.
