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Rivera's Floor Covering
Your one-stop-shop for quality flooring and home improvement solutions!
3.6
Home Services
$$
Your one-stop-shop for quality flooring and home improvement solutions!
Rivera's Floor Covering, located in Los Angeles, offers a wide selection of flooring solutions and home improvement products. With a commitment to customer satisfaction, the knowledgeable staff provides excellent service and helps customers find everything they need in one place. Although they boast a solid reputation for their exceptional product quality and friendly service, customers have raised concerns over installation issues. Rivera's Floor Covering aims to meet the diverse needs of homeowners, providing professional installation and access to quality flooring materials.
No photos available
Professional installation of carpet, laminate, and other flooring types with attention to detail.
Personalized advice on material selection, including options from brands like Shaw, to match your style and budget.
Referrals to experienced and reasonably priced installers for efficient project completion.
Guidance on manufacturer warranties and terms to protect your investment.
Sales of high-quality flooring materials, available in-stock for quick access.
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Overall rating
Angela Hubbard
Staff are friendly enough but the installation of the carpet wasn’t good. The carpet was installed in May 2022 and it started buckling in my hallway. I called and they sent the same installer. Now it’s 2025 and the carpet is buckling in my hallway and a part of my living room area. I’m having my carpet cleaned today and concerned with more buckling. I called Rivera Carpet on Hyde Park and spoke with George who said it’s been over a year and there nothing they can do. He said they don’t stretch carpet, they only install. For that reason I don’t recommend. Beautiful carpet by Shaw but poorly installed
Armando M Del Campo
Excellent customer service, the staff was very friendly and courteous and very importantly I was able to find everything I needed in one place.
Twinkle Twinkle
Professional, On time and EXCELLENT QUALITY! FRIENDLY AND KNOWLEDGEABLE! I recommend this company! The installer was the best!
Amy Kono
Illegally collected 100% of the contract before any work even started pursuant to California Code, Business and Professions Code - BPC 7159. On multiple occasions, we were told one thing only to find out we were misled. We were told that they would be sending 2 extra people, for 4 people total, to help move furniture that I did not want damaged. They sent two people and claimed it's the same thing. It is not. The ONLY employee who seems to know what's going on and doesn't jerk customers around is Ninive, and she's no longer at this location. Multiple times, they tried to overcharge us. One time, they were charging us to do carpet AND laminate in the SAME room. It took multiple calls to get them to remove the carpet charge for the room. I was willing to forgive some of the issues, like collecting 100% of the contract before starting work which isn't allowed under California law, but I don't like being lied to and will be filing a complaint with the Contractor's State Licensing Board.
Karen Bennett-Green
The customer service outstanding, salesman was knowledgeable about the flooring product I selected and provided me with manufacturers warranty and terms. Salesman verified availability of the flooring materials. Additional, referred me to an experienced, efficient and reasonably price installer. Job completed in 3days total, order, install and completed.
