Sterling Meadows Kennel and Cattery

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Charles Lynch

via Google

Great staff! Polite, professional, and always very helpful!!

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Maggie Franklin

via Google

I feel very conflicted about this place right now. My husband and I boarded our two dogs here back in October and had a great experience. We received regular updates and felt well informed throughout their stay. The only issue at that time was that one of our dogs developed conjunctivitis, but it was minor and easily treated. Unfortunately, our most recent experience was completely different. When I was on my way to drop off our dogs, I received a call from an employee who was laughing while telling me they actually close at 5:30, not 6 as stated on their website. While I understand that arriving close to closing isn’t ideal, policies like that should be clearly communicated in advance. While we were away, my phone number stopped working. A few days into the trip, I called to check on our dogs and update my contact information. During that call, the employees I spoke with were again laughing throughout the conversation. I was placed on hold for about seven minutes, only to be told “they’re fine” before the call was abruptly ended after I said thank you. I had to call back just to ensure my updated phone number was on file, and I clearly explained that my original number was no longer active. At some point during our trip, there was an incident that required one of my dogs to be removed from group play. However, I was never contacted at my updated number. This is what concerns me most. I feel that my ability to make decisions for my dog’s care was taken away. Had I been informed, I could have arranged for a family member to pick him up or explored other options. Instead, he was in a crate for 20 hours a day for nearly a week. I quite frankly feel ill thinking about it. My concern is mostly about the inconsistency in care and professionalism. While our first experience was great, this visit felt careless and poorly handled. Because of this, I don’t feel confident bringing my dogs back in the future.

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Alicia Stone

via Google

We have boarded here and we take our English bulldogs here weekly for the doggy day camp!! When they go in for doggy day camp, dogs can be signed up for a bath and grooming also (which have also been great!). Our dogs know the minute we turn on the road into Sterling Meadows and can’t wait to get out the car! The entire staff is so excited to see our dogs too and make me feel so comfortable leaving them. There is no other place like this that has large open areas for the dogs to play- our dogs come home and sleep for the rest of the day and into the next day they are so worn out! Thank you to the whole Sterling Meadows crew who make this place so wonderful!

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Mark Verchot

via Google

Great people