
Expert auto body repair with exceptional customer service in Phoenix.
USA Collision is a premier auto body shop in Phoenix, Arizona, specializing in high-quality collision repair and restoration. The team, led by Hovik Mkrtchyan, provides professional, communicative service for vehicles damaged in accidents, hail, or with minor scratches. Known for flawless craftsmanship, fair pricing, and efficient turnaround, USA Collision ensures every car looks brand new, offering free estimates and quick repairs for a stress-free experience.
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Comprehensive repair services for accident damage, including frame straightening and part replacement.
Expert buffing and repair for minor dents, scratches, and hail damage to restore your vehicle's appearance.
Precise paint matching and application to ensure a flawless, seamless finish after repairs.
Quick, no-obligation estimates provided online or in-person with transparent pricing and expert advice.
Efficient replacement of damaged parts like mirrors, hoods, and more, often with same-day service.
Personalized care from Hovik and team, including flexible scheduling and clear communication throughout the process.
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Overall rating
O Reams
My wife loves her 2017 VW GTI. We bought it brand new, and it has less than 15,000 miles on it—yes, less than 15,000 miles. Mechanically, the car has always been excellent, but cosmetically it had really started to show its age. The front and rear bumpers, the spoiler, and the door handles were all losing their clear coat. It honestly looked like a bad case of sunburn. On top of that, all four wheels had noticeable curb rash. For a car with such low mileage, it was frustrating to see it looking that worn down. We brought it to USA Collision at 10020 N Cave Creek Rd and worked with Hovik, the estimator. From the start, he was confident and straightforward. He told us the car would look like new when the work was done—and he absolutely delivered on that promise. The paint finish is flawless, everything matches perfectly, and the attention to detail really stands out. The wheels look great again, and the entire car looks better than we remember it ever looking, even when it was newer. It’s not easy to trust someone with a car you care about, especially one in such good mechanical condition, but USA Collision earned that trust. The quality of their work speaks for itself. I’m very glad we found them and would not hesitate to recommend them to anyone looking for high-quality body and paint work.
Gail Williams
I highly recommend USA Collision. Brought in my vehicle with bumper / fender damage. They assessed the damage right away and provided a very reasonable quote. I requested a certain timeline for repair which they were able to accommodate! Very pleased to get the call that it was ready. The repair work looks excellent, and they even took care of several rock dings on my hood. Truly above and beyond.
Jesse Mink
I mainly talked with Hovik, he was incredibly understanding about my issue with my vehicle. He did not try to upsell me, was very honest and accommodating. I could not ask for a better experience!
Angelica Lopez
I had a great experience with USA Collision after my 2020 Honda Accord was involved in an accident. I had never used a body shop before and honestly didn’t know what to expect, but after doing my research I decided to go with them and I’m so glad I did. Hovik and his team were incredibly kind, patient, and helpful throughout the entire process. They took the time to guide me, answer my questions, and make sure I felt comfortable every step of the way. When I picked up my car, it honestly looked like I had just bought it from the dealership again. The quality of the work was amazing and you could really tell they went the extra mile with the details. Even though it was about an hour drive for me, it was 100% worth it. I truly appreciate their professionalism, communication, and care. Highly recommend if you want quality work and great customer service!
Audie Caraig
I came across USA collision from GOOGLE. I own a 2024 Toyota Sienna Platinum and backed into a concrete pillar in a parking garage damaging my driver's door. I met with Hovik who gave me a quote on the vehicle and he also scheduled my vehicle the week after to be repaired. I was quoted about $3600 for the damaged door. I researched the quote and discovered the repair for the door depending on the damage the repair can cost between $1600 to $3600. I knew the damage to my popped back into place and the damage was pretty bad. Hovik told me my vehcile would be ready by Friday. I receive an email from Hovik on a Thursday stating my vehicle was ready to be picked up. Upon inspecting my Sienna which is pearl white in color. I could not see any descripencies and paint on the repair was superb. Hovik provided excellent service. Hovik also introduced me to the owner who very down to earth. Everybody from the young lady answering the phone, who I spoke to a couple times when I had questions, they were very professional and courteous. **If you are looking to get the cheapest price for your repair. This establishment is not going to be a good choice for you. This business is a professional establishment and get what you pay for at USA Collision which is "EXELLENCE"
India Gibson-Vaughn