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AquaTech Swim School - Alameda
Small classes, caring instructors, and family-friendly comforts for confident swimmers.
3.6
School
$$
Small classes, caring instructors, and family-friendly comforts for confident swimmers.
AquaTech Swim School - Alameda offers family-friendly swimming lessons at 2203 Mariner Square Loop in Alameda. Customers praise engaging teachers, small class sizes, and a clean, welcoming facility. Amenities include a snack bar with beverages and food for kids and adults, comfortable seating for parents, a play area, big-screen TVs, lockers, showers, and changing booths. Some reviews note crowding and mixed customer service experiences.
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Professional instruction for children and adults in small class sizes to build water safety and skills.
Snack bar with food, beer, and wine, plus a play area and TVs for a comfortable waiting experience.
Well-maintained pools, showers, changing booths, and lockers in a hygienic environment.
Interactive lessons for toddlers and young children where parents participate in the water.
Flexible lesson options tailored to individual or group needs for optimal learning.
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Overall rating
Samuel Pearlman
Good teachers, small class sizes, and food/beer/wine while u wait - great place for your little one to learn to swim!
Jamie Quintanilla
Teachers are very engaging, plenty of comfort seating for the parents, a snack bar that offers adult drinks, indoc was friendly, all areas are meticulously cleaned, and a play area for kids that aren't in class. Patricia is very connecting to her students and the same can be said about the caring of all the instructors. Worth every penny, wish I could throw a thank you bar-b-que for the staff.
Joshua Rabuco
I was extremely disappointed with Aquatech’s customer service. My daughter had a sudden medical emergency on the way to her swim class, and instead of showing understanding, the staff refused to issue a make-up token. Their phone number doesn’t even allow you to leave a voicemail, so in the middle of an ER situation, I wasn’t going to pull over to fill out an online absence form. I even offered to provide medical documentation, but that still wasn’t considered “good enough.” After going back and forth via email, I finally got a call back from the supervisor, Lea, only after repeatedly requesting to speak with someone. When she did call, she was dismissive and rude, reading policies word for word without any compassion for our situation. For a place that works with children and families, the lack of empathy was shocking. Families deserve better treatment in circumstances beyond their control. Do your family a favor and find another swim school. They clearly don’t seem to care.
V Tancredi
We've got both of our daughters coming here for weekly classes. The girls love it and one of them who is afraid of getting water in her hair is no longer afraid. Facility is clean, instructors although mostly young are very polite and seem to love what they do. They have a little snack bar with some beverages and food for both kids and adults while you're waiting for your class to complete. They also have some big screen TVs and a little play area for the toddlers so they can watch a movie or play with some toys while adults can watch the NBA or whatever is on. There's a set of lockers at dedicated parking lot and showers and changing booths. A great setup. Located right outside the Webster tube for those who live outside of Alameda.
Julia Gidwani
Yikes this place is so crowded. When we got there, there was no cubby space left, so I had to hoist my backpack on the very top of the cubbies (I'm 6 months pregnant). You cannot use soap in the public showers, they only have public showers. So if you or your children have chlorine sensitive skin, you can only rinse with water- no soap. There are lines for everything: showers, bathrooms, changing stations, steps for the pool, yikes! Also swim lessons are $24/lesson for 25 minutes of instruction, with 15 other students. So there's a total of 30 people per lesson in the pool for ages under 3 (parents swim with children), which is the last 1/8 of the pool. The are other lessons in every single lane going on at the same time, so it's also very loud.
