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Epic Cycles Houston
Epic Cycles Houston: Expert staff, fast bike builds, friendly service.
4.7
Retail Store
$$$
Epic Cycles Houston: Expert staff, fast bike builds, friendly service.
Epic Cycles Houston is a trusted bicycle and sporting goods store in Houston. Customers praise professional, knowledgeable staff and friendly, customer-focused service—from quick bike assembly to expert product guidance. The team helps riders find the right bike, installs components, and ensures a welcoming experience for all levels.
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Offering a curated selection of premium bikes, including Specialized, Pinarello, and other top brands, with expert guidance to match your needs.
Professional mechanical services for tune-ups, assembly, and repairs performed by skilled technicians like Danny.
Fast and reliable assembly of new bikes, including e-bikes like the Specialized Levo, with attention to detail and safety.
Wide range of cycling parts, pedals, and gear to enhance your ride, available in-store for immediate purchase.
Personalized advice and post-purchase support from knowledgeable staff to ensure an excellent cycling experience.
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Overall rating
Sung S
Epic sent out wrong accessory for handlebars. Now they are stating I need to purchase the wrong pieces. I have conversations with them over the phone, email, and text messaging. They talk in circles. They have the wrong information. They don't aim to be helpful in any way. They are intolerable.
Andrés Herrera
Good mechanic
Andrew C
Huge shoutout to Jay for his guidance! Extremely knowledgeable. I had no idea where to start purchasing my first road bike. He explained everything and made it super easy. Thank you Jay!
Hassan Saffar
These guys are just absolutely great! I stopped by with my young daughter’s bike. Wasn’t sure if I had an air problem or if it was something more serious. They were kind enough to take a look at it and I was out within 5 min. They also provided some really good advice on how to adjust and use training wheels.
Dr. Victor Hébert
Very friendly people who are very good
Rhett Cagle
I purchased a Specialized Turbo Levo 4 from them online on the 19th of January 2026(Monday). Process was smooth, no complaints there. The website said the bike should be ready in 2-4 days, I had no contact again from them until I sent an email on the 27th of January. I was informed the bike would be shipping that day, no big deal. I received the bike, opened it up and threw it on the stand. Right off the bat the rear brake was dragging and the derailleur wasn’t properly adjusted, or even close. Upon purchase of the bike a non negotiable $149.99 epic pro assembly is charged, this is where my issue lies. I contacted customer support, informed them of the issue and initially was advised to take the bike to a shop and pay to have it accomplished again. Further in the conversation they tried to be helpful on some tuning tips after I sent them a video. As much as I do appreciate that, I shouldn’t have to wrench or pay to have the bike wrenched on when the pedals haven’t even been put on. I find it wild a company won’t foot the bill or refund my $149.99 to have the bike properly tuned when you spend $6264.98. I noticed the bike hadn’t been powered on and pedaled at all, because the mileage showed 0.0 when I turned it on.
