Practical, honest device repairs that keep you connected.
Fix It Planet is a trusted electronics repair and cell phone store in Benbrook, TX. Customers praise its knowledgeable team for listening and offering practical, fair-priced options without upselling. Repairs span laptops, Apple computers, charging ports, and screens. The family-owned shop is noted for personalized service, honest guidance, and even demonstrations of repairs on a big screen TV.
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Expert repairs for screens, charging ports, and hardware issues on all major brands, including Apple and Android devices.
Comprehensive diagnostics and fixes for hard drives, software problems, and component replacements to restore functionality.
High-quality screen repairs for phones, tablets, and laptops, including touch-screen capabilities and casing adjustments.
Honest assessments and troubleshooting to identify issues and provide cost-effective repair options without pressure.
Specialized repairs for non-standard or complex electronic problems, with transparent pricing and personalized service.
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Overall rating
Eric Tipton
I highly recommend Fix It Planet. John is great about communicating to you concerning your device and helping you to make an informed decision. I initially took my laptop to a chain to get it repaired and they estimated $950 and 7 weeks to get it fixed. John fixed it for $270 in 1 week.
anel hidalgo maturano
John was so helpful and knowledgeable. You can tell he is genuine in telling you the options you can take, including what he would do. He saved me so much time and money. I truly appreciate him. God bless him and his business ❤️
Steven Harlow
Finding a good electronic repair shop can be challenging. John Ford at Fix It Planet is a great option. On two different occasions, John has walked me through different options - without trying to make a sale - so that I can make an informed decision. This last trip, he advised how to disable a feature on a laptop that would enable the machine to still be operable. In this case, this was the best decision, and it didn’t cost me a new laptop! I’d made two other stops prior to stopping at John’s, and neither had offered this option. …I recommend Fix It Planet as a great option!
Gregory Beck
Thank you for the great service and repair! Our older Apple computer, which we relied on for both personal and business accounting, was slowly failing due to hard drive issues. Normally, I would have replaced it with a new machine, but Apple’s constant software and hardware changes meant our older programs wouldn’t run on a newer computer. Buying new software, especially on a monthly subscription, just wasn’t worth it. That left me with two options: repair the old unit or try to track down a similar replacement. After spending days trying to troubleshoot the issue myself (too many frustrations to detail here), I realized I needed professional help. After calling several “computer repair” shops I found online, I was disappointed. Most either didn’t understand my situation or didn’t seem interested in helping. Then I found Fix It Planet and John. From the first conversation, John stood out. He actually listened, understood my problem, and offered practical solutions at a fair price. I decided to bring my computer to him, and just a few days later, I picked it up. Honestly, it felt like I had a brand-new machine. It’s running better than ever, and I couldn’t be happier with the outcome. Thank you, John!
Jayme Jermany
john was great & very knowledgeable! amazing customer service, timeliness & communication during the entire process. if you’re having tech issues - this is the guy!
Beverly Cowart
John was very helpful with a laptop that was in bad shape, and I couldn't get powered up to copy files from--and he didn't charge me.