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Go! Toys, Games & Calendars
Your Destination for Quality Toys and Games in Dallas
2.5
Retail Store
$$
Your Destination for Quality Toys and Games in Dallas
Go! Toys, Games & Calendars is a premier store located in the Galleria Dallas, specializing in a wide selection of toys and games for all ages, from kindergarteners to adults. They offer an impressive collection of board games, smart toys, and collectibles, ensuring there's something for everyone. While the store is well-stocked, recent reviews highlight concerns regarding customer service experiences, with some patrons expressing dissatisfaction. Potential visitors are encouraged to explore the offerings and discover unique items for their families.
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A diverse collection of toys for children, including cars, monster trucks, and educational items.
High-quality board games and smart games for all ages, from classic chess to modern favorites.
A variety of calendars for personal and gifting purposes, featuring different themes and designs.
Curated gift options for birthdays, holidays, and special occasions, with items for kids and adults.
Assistance in selecting games based on age and interest, with staff available to help customers.
Overall rating
Venkat Rayapudi
The management need to really train their employees at front desk. They can’t manage line, they allow people to cut through based on who they like.
Alejandra Madrigales
I went and asked an employee if they could give a discount on a smaller box game that had a corner entirely dented in. The first employee I asked didn’t give me a straight answer and instead told me “That’s the only one we have”, I assumed they didn’t understand the question and I am pretty non-confrontational so I didn’t want to ask again. I later asked another employee and he very rudely said “You already asked that” to which I didn’t know how to respond. He then went on to be rude about my asking and never actually answered my question again. At the very end he finally told me “I don’t think I can give you a discount” Which is all I was asking for. Very bad customer service, employee became hostile and embarrassed me in front of the other customers. Very overpriced too, the same game is much cheaper elsewhere.
akbar gour
Yusuf
Very bad toys dont work and overpriced i bought a toy opned it showed the employee and as she tried using it it failed and they still said the cannot return the item very bad never going here again
livpx
CAITLIN was so rude to us today. Everything is supposed to be buy one get one half off. She rang my boyfriend up and she did not take off the 50% I told her the discount wasn’t there and she looked at me so snooty and said “yeah I did” then she realized she was wrong and said “oh. I forgot” and rolled her eyes. She then proceeded to go about refunding the cost of the second item and applying the discount all while throwing things around like a child, like it was our fault she made a mistake. Never apologized. If you can’t be decent to people, you should not have a job where you need to interact with them. She needs to humble herself. Hopefully she can get in trouble for this because she was absolutely awful to us today. Caitlyn, you need to grow up.
Robert Velasco
Terrible prices, lackluster customer service. They were actually blasting slasher horror movie music. Very bizarre choice to shop for toys. When asked about it they just looked “puzzled” lol
