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Music Store Live
Your premier destination for instruments, expert setups, and nationwide shipping.
4.8
Retail Store
$$
Your premier destination for instruments, expert setups, and nationwide shipping.
Music Store Live is a highly-rated instrument store in National City, CA, known for its knowledgeable staff and expansive inventory. Customers praise the excellent service, with staff like Ben and Ariel providing responsive support, detailed explanations, and superb instrument setups. The store offers fast nationwide shipping, often delivering orders ahead of expectations, and handles custom orders and issue resolutions with care. Reviews highlight a seamless purchasing experience for guitars, basses, and pianos.
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Wide selection of new and used guitars, basses, keyboards, and other musical instruments from top brands.
Expert instrument setup and customization, including action adjustments and tuning, to ensure optimal playability.
Fast and secure shipping across the US, with careful packaging and timely delivery for all orders.
Personalized help with custom instrument orders, including guidance on specifications and brands like Skervesen.
Responsive and knowledgeable staff available to answer questions, provide recommendations, and resolve issues.
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Overall rating
BuBoNiC NATE
The staff was knowledgeable and helpful. They promptly researched the answers to specific questions I had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick! I could not have asked for better service!
madelyn jay
What a great experience! I live several states away and received my order days ahead of my expectations, it was packaged very well, and the service was very good! Special thanks to Ariel for his excellence in customer service! I will definitely be checking with you for future purchases!
Yotaman
It was my first time placing a custom order for a guitar, let alone a Skervesen, and the process was extremely easy as it was enjoyable. Ben, the one who helped me out, was extremely patient and understanding with me as I took a very long time to finally finalize what I officially wanted.
Ben Radler
Ben was very helpful in selecting a new guitar. He was very responsive, answered all of my questions, shipped promptly, and the example came set up beautifully. Highly recommend purchasing here.
Emi Kitahira
I purchased the electrical piano, Roland RP30. It's really a good looking piano, but unfortunately, when we received it, the back board of the key was cracked (the parts already built). I couldn't reach out to the service department so I left the review here. Ben Anderson helped me to solve the problem. It was a bit of trouble to send the piano back, but he was so helpful and shipped the new piano. My son enjoys playing that piano so much now.
