
Pet Supermarket: Friendly staff, wide selection, and rewards for pet lovers.
Pet Supermarket in Houston offers a wide range of pets and supplies. Customers praise friendly staff and a helpful rewards program at checkout, with Eddie and Isaac singled out for knowledgeable reptile guidance. Reviewers note healthy animals and a large store, though some concern exists about animal enclosures and occasional price differences compared to online options.
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A wide selection of high-quality food, toys, and accessories for dogs, cats, reptiles, fish, and small animals.
Offering reptiles, fish, rabbits, and other small pets, with expert advice on care and habitat setup.
A loyalty program that helps you save money on purchases and splurge on your pets.
Knowledgeable staff provide guidance on pet nutrition, health, and maintenance for all types of animals.
Specialized assistance for reptile owners, including habitat tips and stress reduction advice.
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Overall rating
Theresa Wilks
Dwayne Weaver II
My experience at Pet Supermarket wasn’t great. The store felt unorganized, and it was hard to find help when needed. Customer service could definitely be improved, and the overall atmosphere didn’t feel welcoming. Hoping they make some changes.
Kobe Tha Goat
Kenia Blanco
Got a feeder mouse from here and they’re a little pricey but had no other choice since my other local store closed, $7ish, my snake refused the mouse and I was able to return it for a store credit which was super nice.
Cynthia Flores
Upon arrival I told friendly employees I could not find my chihuahuas leash and apologized one employee said it was fine,,then a lady that I'm told only goes Fridays a vendor starts telling me I shouldn't be there because of the dog leash.Who gives the store vendor authority to make my buisness her buisness.A great customer almost walked out I felt attacked it already being okayed by staff.I have four cats and a small chihuahua that I buy food for here,to be putting up with a crazzy vendor. Employees apologized I payed and was leaving and the woman was still talking as I walked out the door.I might try Petsmart Because I think they hire anybody to stand in a store giving sample.s....Beware people at this location..Thanks but no thanks.
Alexis Aguilar