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Ramos Furniture
Quality Furniture and Friendly Service for Every Home
3.4
Retail Store
$$
Quality Furniture and Friendly Service for Every Home
Ramos Furniture, located in San Jose, offers a wide selection of furniture for every room in your home. With a focus on customer care, the friendly staff, including Carlos, Reyna, and Cesar Jr., are dedicated to ensuring a pleasant shopping experience. Customers appreciate the personalized service and prompt resolution of issues, making it a store that aims to build lasting relationships. Although mixed reviews exist regarding product quality, the commitment to customer service shines through.
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Offering a diverse range of furniture including dining tables, chairs, wooden chests, and more for home and office.
Professional assistance with purchases, handling manufacturing defects, and providing after-sales care.
Help with loading items into vehicles, ensuring safe handling and transport of furniture.
Dedicated staff like Carlos Guzman provide tailored advice to match your furniture needs and preferences.
Quick response to quality issues, including repairs or replacements for defective products.
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Overall rating
Tamba Mbawa
Reyna gave me great service and resolved a manufacturing defect right away. Very professional and fast customer service. I feel very taken care at Ramos Furniture
zazabean
I purchased a wooden chest from them for $1,500. Within six months, the wood started chipping, and the drawers no longer close properly—they keep sliding out and staying open. The material used is clearly of poor quality. I’m very disappointed with this purchase and would not recommend this store to anyone.
Amit Shah
RUDE I talked to the salesman about how much it would cost me. He wrote something on paper. I asked to take a picture of that so that I can keep that in mind. He rudely told me that “I can do my own math.” Yes, I can and I will do it elsewhere.
Vu Phan
I was highly impressed with the level of service Cesar Jr. provided. He was incredibly helpful throughout the process and handled each item with great care while loading them into my vehicle. Outstanding assistance!
LP Hu
I am a return customer to Mr. Carlos Guzman. And this time we bought a set of dining table and chairs. Carlos is very nice and helped us for what wanted. Thank you Carlos!
