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Williams-Sonoma
Elevating home cooking and entertaining with premium kitchenware and gourmet foods.
2.8
Grocery Store
$$$
Elevating home cooking and entertaining with premium kitchenware and gourmet foods.
Williams-Sonoma in Sacramento offers a curated selection of high-quality kitchenware, cookware, and gourmet food items for home chefs and entertainers. Known for its upscale products and exceptional customer service, the store provides everything from Dutch ovens to specialty ingredients. While experiences vary, many customers praise the helpful staff and product quality, making it a destination for those seeking to enhance their culinary spaces.
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Premium cookware, cutlery, and appliances from top brands for home chefs.
Curated selection of high-quality foods, spices, and specialty ingredients.
Elegant furniture and decor items to enhance living spaces and dining areas.
In-store and online classes to improve culinary skills with expert guidance.
Personalized registry service for weddings and special occasions with exclusive products.
Live demonstrations of kitchen tools and appliances to help customers make informed choices.
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Overall rating
Jewelee Lemus
Staff were unhelpful. We’ve never been disappointed at Williams Sonoma with customer the service we received. We wanted to see an item that was boxed because there were none on display. They refused to open it and offered no other solution. We ended up leaving without making our other purchases. Disappointing because we really wanted to purchase the items we had selected but out of principle, we chose not to support this store
Eunice Queener
Dear Jes: my dear Jes I visited WS on Fair Oaks because I usually shop online. I appreciate your "hospitality" I appreciate your smile 😃 I appreciate your concern to protect my fingers offering to wrap the serrated peeler I purchased. I want to tell the world 🌎 well Sacramento anyway ... when you visit WS on Fair Oaks at The Paviillon "ask for Jes" Sincerely, a neighborhood shopper
Alexis B
I ordered a cheeseboard online advertised on clearance for 86.99 when I received it, it had a sticker marking the price as 62.99. When I contacted customer service they would not refund me the difference because "our prices go up and down all the time." If the price had gone up why was the sticker still on the item and not crossed out. They also offer price match on their website. False advertising! For a luxury brand, this is shabby
Kevin Dahlstrom
I am a Lodge customer for life! Unbelievable customer service. I made a purchase of a Dutch oven many years ago and it had started to deteriorate by chipping, staining, etc. One simple email, that's right, one simple email led to an incredible customer service experience. I was sent a brand new Dutch oven with whatever color I wanted because they didn't have the one that I currently owned at the time in that color. I was floored! No arguing, no debating, nothing. A simple we're sorry that happened to you will send you a new one. You don't find companies like this or customer service like this anymore. Everything I buy in the future will always be Lodge!
Nat Han
Chefs dream-I could spend hours in this store. Really like all the products. Store is clean and organized.
