LG
Looking Glass Photographic Outfitters
Looking Glass Photographic Outfitters: Outfitting gear and guidance for photographers.
4.5
Electronics Store
$$
Looking Glass Photographic Outfitters: Outfitting gear and guidance for photographers.
Looking Glass Photographic Outfitters in Berkeley helps photographers outfit their gear and plan their purchases with expert guidance. Customers praise the outfitter service, fair pricing, and lessons that help restart a trip. Staff are described as knowledgeable, offering thorough gear checks and prompt service to get cameras back quickly.
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Personalized one-on-one sessions to help you select the right cameras, lenses, and accessories based on your needs and budget.
Expert diagnostics and repairs for cameras and equipment, with thorough documentation and timely turnaround.
Private or group lessons to improve your skills, from basics to advanced techniques, tailored to your goals.
Wide selection of films, memory cards, bags, and other photography essentials at competitive prices.
Short-term rentals of cameras, lenses, and lighting gear for projects or try-before-you-buy experiences.
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Overall rating
Chris Thompson
Stephanie Smith
I feel so lucky to have discovered Jen and the team at Looking Glass. I was so daunted to come back to photography after a long absence, but I used Looking Glass's Outfitter service to start, and that helped me figure out what I needed. I was able to buy everything there at a fair price, and they helped me think through the options for each choice. I even took a couple of lessons to help me restart quickly in advance of a big trip. I cannot recommend Looking Glass more highly!
Nikolaus Lindberg
A A
Knowledgeable staff and pricey cameras. Lessons and outfitting offered starting around $120 per hour
Sunny Wu
The camera sensor cleaning is abysmal now. I have been going to Looking Glass Photo for camera sensor cleaning since 2016, and they always get the sensor almost clean. It was so good I decided to bring in my father's camera with me when I went to go clean mine this time. $120 later, here are the results, they actually made the sensors more dirty and they cleaned it twice. Granted they did remove the fingerprint my father put on his Canon sensor (which was relatively clean otherwise) and the extra dust and smudge marks I accidentally put Olympus while trying to clear 3-4 pieces of dust off of it with my blower, but the sensor is now in worse condition. The Asian guy who I spoke with after the 1st clean didn't really seem to know what he's doing either and he seems to be the guy doing it. I understand this business was recently broken into and they had to move to a new temporary location, and possibly be operating at reduced capacity, however that is still no excuse to offer service they can no longer perform properly. Also they no longer provide a before and after photo of their cleaning like before. I will not be back, I'm guessing I have to now clean both of these sensors myself. Edit: Despite what Looking Glass is trying to claim, my father and I bought some cleaning equipment on Amazon and ended up doing it ourselves, and actually got it clean without leaving residue. I honestly don't know what they were using to clean the sensors or if they actually checked their work.
Aini
Their films are fair price. An old man was helping me but he was clearly sick and didn’t even wear a mask, I think he should be resting not working…the other two staff were staring at me which makes me uncomfortable. After I bought my films, I was looking around and then again, the guy who was helping me was also staring at me. It is really weird…
